ILL and Covid-19

Interlibrary Loan borrowing and lending services as of Friday, December 10, 2021.

There may be limitations on borrowing due to the continued physical closure of many libraries and requests may take longer to fill. Please provide a need-by-date for physical items to ensure streamlined service; you will be notified if the request cannot be filled.

Distance and Regional Students: please provide your address and contact phone number in the note field. Items will be mailed to your regional campus or distance location. Mail is processed daily.


Please ensure that you are registered as a library patron, that your account is up to date, and you have registered for interlibrary loan service. Only currently registered library patrons may utilize this service.

Copyright – Paper and Electronic Copies

The Interlibrary Loan/Document Delivery Service at UNBC Library operates under the Fair Dealing provisions of the Copyright Act of Canada and follows established ILL/DocDel customs, practices, standards and policies.  All materials are protected by Canadian copyright law.  Material provided through Interlibrary Loan must be used solely for the purpose of research, private study, criticism, review, news reporting, education, satire or parody.  In accordance with standard procedure complete bibliographic information is provided.

When a UNBC patron submits a request, in accordance with established procedural standards, the act/procedure of requesting a single copy through the ILL/DocDel online form is considered as:

  • The premises of the library.
  • Written confirmation from the patron that electronic copies will be downloaded once and will not be copied or transmitted to other patrons.
  • Written confirmation that the patron requires the copy for the purposes of research, private study, review, criticism or news reporting.


Please confirm that the Geoffrey R. Weller Library does not hold the item. Your request will be cancelled if the Library owns the item, regardless of form.  Requests are not normally placed for materials held in Special Collections or Archives.

Check to see if another Prince George library has the item you are looking for. The College of New Caledonia Library or the Prince George Public Library may have the item you need.

The full text of journal articles may also be accessible through Indexes and Databases such as Academic Search Premier, JSTOR, ProjectMUSE or ABI/INFORM Global, or in one of our Electronic Journals.

Requesting through ‘Get It @ UNBC’

Some indexes and databases include an ILL request option. Select ‘Get it @ UNBC’ and ensure the UNBC Library does not hold the item; select the link to place an interlibrary loan. For further details about full-text indexes and databases, or submitting requests directly from indexes and databases, ask at the Interlibrary Loans office or Reference Desk.

Important note:

Interlibrary loan requests are processed in order of receipt. Once you have placed an interlibrary loan request, it usually cannot be cancelled. Be sure to fill out the ‘need by date’ section of the request form to avoid receiving materials past the date that they will be useful to you. The ‘need by date’ is the last day of requirement. It is possible for multiple requests to arrive simultaneously. Keep in mind ‘reading time’ necessary if you are requesting several books or returnable items.

Collection Notice

Interlibrary Loan requests made through the request forms on the Geoffrey R. Weller Library website will be processed through the library's ticketing software LibAnswers. This software is hosted by a third-party company (Springshare LLC.) in Toronto, Ontario. Please consult Springshare's privacy policies. The library takes precautions to protect the personal data you provide in order for us to address yhour questions and assist in your library research. You are consenting to the transfer of your information to LibAnswers when you make an interlibrary loan request and accept any risk to your privacy associated with disclosing your personal information to a third-party service. Your requests and our answers will be used and stored by the university for three years to allow aggregate analysis of trends and to enhance customer support for regular users. If you have questions or concerns please contact the University Librarian Office (Geoffrey R. Weller Library Room 5-495) by email at or by phone at 250-960-6600.