ILL and Covid-19

Interlibrary Loan borrowing and lending services as of Friday, December 10, 2021.

There may be limitations on borrowing due to the continued physical closure of many libraries and requests may take longer to fill. Please provide a need-by-date for physical items to ensure streamlined service; you will be notified if the request cannot be filled.

Distance and Regional Students: please provide your address and contact phone number in the note field. Items will be mailed to your regional campus or distance location. Mail is processed daily.

How Long Does an ILL Take?

The Interlibrary Loan department has little control over the delivery date of items ordered. Materials which are available from Canadian libraries through regular interlibrary loan procedures can be obtained within 1-3 weeks. Delivery times may vary during peak periods from September to April. Materials from American libraries may take 4-6 weeks to arrive. Requests which have to be sent overseas may take 3 months or longer. Rush requests are generally not accepted.

The status of ILL requests can be checked using the ‘List All Requests’ option from our ILL Login.

Notification and Delivery

  • Email notifications are sent when ILL materials are available for pick up.
  • Interlibrary Loan items may be picked up at the library circulation desk.
  • Faculty ILL items will be delivered to offices via internal mail.
  • Distance patrons will receive delivery of ILL items to their location.
  • Interlibrary Loan items are NOT listed on your library account, but can be reviewed by using the ‘List All Requests’ option from the ILL Login (Select ‘View Details’).
  • Items that arrive after your required date may not be distributed.

Loan Period

The loan period for most returnable interlibrary loan items (books, theses, microfilm) is three (3) weeks. NO RENEWALS are possible. Certain exceptions may apply. Contact the ILL department for additional information.

  • Photocopied articles are yours to keep.
  • The due date for all other items is three weeks from the date we notify you, not from the date the item is picked up. Some exceptions may apply.
  • Interlibrary Loan items are NON-RENEWABLE.
  • All interlibrary loans are subject to recall at any time by the lending institution.
  • Substitutions will not be made for requests which come in microform instead of paper copy.
  • The lending library may impose restrictions on items such as “Library Use Only” or “No Photocopying.” If you violate these restrictions, and loss or damage to an item occurs, you are responsible for paying any replacement charges.


  • Overdue charges of $5.00 per item per day will be applied to your library account.
  • Overdue interlibrary loan items may result in the suspension of
    library borrowing privileges.
  • Fees for lost ILL items are the replacement fee as
    well as a $30 processing fee.
  • Interlibrary loan items not picked up within two weeks of notification
    may result in the suspension of interlibrary loan privileges.

To ensure the continued co-operation of the lending libraries, please return your ILL items promptly.

Please note that unpaid interlibrary loan charges may result in the suspension of all library borrowing privileges.


The Interlibrary Loan/Document Delivery Service at UNBC Library operates under the Fair Dealing provisions of the Copyright Act of Canada and follows established ILL/DocDel customs, practices, standards and policies.  All materials are protected by Canadian copyright law.

Material provided through Interlibrary Loan must be used solely for the purpose of research, private study, criticism, review, news reporting, education, satire or parody. In accordance with standard procedure complete bibliographic information is provided.