Recalls & Requests

Recalls

An initial 3 week loan period is guaranteed, after that any item may be recalled.
If an item is recalled, you will receive an email notice indicating that the item is to be returned. The new due date for recalled items is 4 days from the time the notice is issued.

All registered patrons have the ability to place a request on an item that is currently checked out. This may be completed directly from the item's display record. Your campus login or library barcode and PIN logins are required.
All patrons have the right to a minimum 3 week loan period (2 weeks for community patrons) before a request is in effect.
Once a request is placed on an item that is currently checked out, the item cannot be renewed and must be returned by the due date.
Upon its return, the item will be placed in the Request Pick-Up area of the Reserve Room for 7 days before being returned to the collection.

If you cannot return the item in time, please contact us at (250) 960-6613, Toll free within 250 area code: 1-888-440-3440 or via email as soon as possible.
Material may be recalled by library staff to be placed on Reserve.
An automated email system is in place for efficient notification regarding recalls and holds. Please ensure that the library has your current email address.